Progressive is one of the largest auto insurance companies in the United States, providing coverage to more than 37 million drivers. The company offers auto insurance through online channels, phone support and independent agents.
Progressive offers core auto insurance protections including liability, collision, comprehensive and uninsured/underinsured motorist coverage. Depending on the state and policy, customers can also select additional protections such as roadside assistance, rental reimbursement, rideshare coverage and loan/lease payoff coverage.
One of Progressive's most recognizable features is Snapshot®, its usage-based insurance program. Snapshot uses information about driving behavior, including braking, acceleration, driving time and, in some states, mobile-phone use, to personalize insurance rates. Progressive says customers who earn a Snapshot discount save an average of $328 per year. However, driving behavior can also affect the renewal rate, and in some states high-risk driving may result in a higher premium.
Progressive also offers a range of discounts for eligible customers. Savings opportunities can include multi-policy bundling, multiple vehicles, safe driving, good students, paying in full and other qualifying factors. Progressive says auto customers receive an average of seven discounts, although the available discounts vary by customer and state.
Another useful feature is Progressive's Name Your Price® Tool, which allows customers to enter a target budget and see coverage options designed around that price. The tool does not match another insurer's quote, but it can help customers balance their desired coverage with their budget.
Progressive also offers Accident Forgiveness. For eligible customers, a qualifying claim of less than $500 will not increase the premium. Customers who remain with Progressive for five years may receive broader accident-forgiveness protection in most states, subject to the applicable terms and conditions.
Progressive provides digital tools for obtaining quotes, managing policies, accessing insurance documents, tracking Snapshot results and filing claims. Customers can manage their policies online or through the Progressive mobile app.
Progressive may be particularly suitable for drivers who want customizable coverage, usage-based insurance, multiple discounts and convenient digital tools. It can also be attractive to drivers who want to compare coverage options based on a specific budget.
Before purchasing, customers should compare the final premium, liability limits, collision and comprehensive deductibles, optional coverage, exclusions and available discounts with other insurers.
